Privacy Policy

General Data Protection Regulations (GDPR)
Privacy Policy


  1. Who are we? is a “controller” under the General Data Protection Regulation and the Data Protection Act 2018.

  1. Whose Data do we hold?

We may hold data about the following people:

    • Enquirers
    • Purchasers
    • Suppliers & service providers
  1. What data will we collect?

We will only collect information from you that is relevant to the issue that we are dealing with. In particular we may collect the following information from you which is defined as “personal data”:

    • Personal details
    • Financial details
  1. How will we use your data?

We may use your information for the following purposes:

    • To send purchased material to you and to process payments
    • Promotion of our goods and services
    • Maintaining accounts and records
  1. With whom will we share your information?

We do not share your information with anyone except for process of payments.

  1. For how long will we keep your information for?

We will normally keep your information for a period of time to satisfy regulatory requirements for tax purposes, which may vary form time to time

  1. What rights do you have?

You have the following rights under GDPR:

    • Right to be informed
    • Right to access
    • Right to rectification
    • Right to erasure
    • Right to restriction of processing
    • Right to data portability
    • Right to object
    • Rights concerning automated decision making and profiling


  1. Right of access
    • You have a right to see the information we hold about you
    • To access this you need to provide a request, in writing, to our data protection officer, together with proof of your identity.
    • We will usually process your request free of charge and within 30 days, however we reserve the right to charge a reasonable administration fee and to extend the period of time by a further 2 months if the request is manifestly unfounded or vexatious and/or is very complex.
    • Full details are available in our data subject access policy which is available on request from the data protection officer


  1. Right to erasure
    • You have a right to ask us to erase your personal data in certain cases (details may be found in Article 17 of the GDPR)
    • We will deal with your request free of charge and within 30 days but reserve the right to refuse to erase information that we are required to retain by law or regulation, or that is required to exercise or defend legal claims
    • To exercise your right to erasure please contact our data protection officer


  1. To whom can you complain to?
    • If you are unhappy about how we are using your information or how we have responded to your request then initially you should contact the data protection officer, Royston Wood, 59 Priory Close, Ivybridge PL21 9JG, or email:
    • If your complaint remains unresolved then you can contact the Information Commissioner’s Office, details are available at